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Hotel America, Lourdes
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Key details
About the Hotel
6 Bis Rue Reine Astrid,
Lourdes,
France,
65100,
Occitanie
Hotel America is situated 200 meters from the sanctuaries of Lourdes and the Massabielle Cave. Established in 1995, it features 127 air-conditioned rooms equipped with modern amenities. The hotel offers a restaurant serving traditional French cuisine. Its location in the historical district also provides convenient access to local landmarks.
Location
The hotel is conveniently located just 1.5 km from Lourdes and 15 km from Tarbes Lourdes Pyrenees Airport. It lies within walking distance of various landmarks such as the Rosary Basilica and the House of Sainte Bernadette. Free self-parking is available for guests traveling by car.
Rooms
The hotel comprises 127 rooms, each equipped with air conditioning and flat-screen televisions. Every room features a private bathroom with shower/tub combinations and complimentary toiletries. Hairdryers are also available for guest convenience. Other amenities include desks and fans in the rooms.
Eat & Drink
Guests can enjoy meals at the on-site restaurant, which specializes in traditional French cooking. A complimentary continental breakfast is served daily from 7 AM. The hotel also has a bar/lounge area for relaxation. Guests can expect attentive service while enjoying a satisfying culinary experience.
Leisure & Business
Hotel America offers a range of amenities, including a 24-hour front desk and dry cleaning services. Free WiFi is available in public areas, allowing guests to stay connected. Laundry facilities are also provided for added convenience. Designated smoking areas contribute to the comfort of all guests.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
20 rue de la Grotte Pres de la Place Marcadal Et de L'office de Tourisme
Le Cardinal bar brasserie
990 m
11 Place Peyramale
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
5.6
Location
9.2
Service
7.2
Dining
7.0
Guest reviews
7.0/10
based on 5 reviews
7.3
7.3/10based on 129 reviews
Dave
United States,
October
2024
7.0/10
I had a mixed experience at this hotel. The location is excellent, being close to the Sanctuary and safe for evening strolls. The rooms were cozy, perfect for couples or families, but they felt a bit cramped with limited storage. The service varied; while some staff were friendly and helpful, others didn’t seem too interested. The dining options were decent, and the breakfast was surprisingly good, but the rooms weren't quite ideal. Overall, it offers good value for money but with some areas for improvement.
Rooms
6.0
The rooms were quite small, making it hard to open luggage and with very little storage space. Still, they were cozy and overlooked the garden, which was nice.
Service
5.0
The service was hit or miss. Some staff were friendly and willing to help, while others were quite rude and unresponsive.
Location
9.0
The location was fantastic, just a short walk to the Sanctuary. I felt safe wandering around town late at night.
Dining
8.0
The breakfast exceeded my expectations with a wide selection, fresh fruit, and delicious croissants. It was surprisingly better than a previous hotel I stayed at.
Facilities
7.0
Facilities are basic but satisfactory. I didn’t really use much beyond the dining area.
Dick
United States,
September
2024
7.2/10
I had a mixed experience at this hotel. The location is unbeatable, very close to the Sanctuary and the views from my terrace were stunning. However, I found the cleanliness of my room lacking, and the sound from the lifts was quite bothersome. The staff was generally friendly, but I encountered one rude staff member that impacted my overall impression.
Rooms
5.0
The room itself had a good-sized terrace with unbeatable views over Lourdes and the Pyrenees, but I was disappointed to find hair and lipstick from previous guests. The noise from the lift was quite disturbing, and the layout felt a bit cramped.
Service
6.0
Most of the staff were friendly and accommodating, especially when I asked for hot water for my noodles. However, one staff member was quite rude when locking us in the hotel without explanation.
Location
10.0
The location is excellent, right in the heart of Lourdes and perfect for those wishing to visit the shrine. It's also convenient for exploring the town.
Dining
8.0
I enjoyed the breakfast selection, which was surprisingly better than what I had in Paris, with fresh fruit, yogurt, and scrumptious pastries.
Facilities
7.0
The hotel had adequate facilities but nothing stood out as exceptional.
Denise
United States,
September
2024
6.4/10
I had a mixed experience at the hotel. The location is excellent, just a short walk to the shrine, and the staff was friendly overall. However, the room I received was not what I had booked, and it wasn't as clean as I'd hoped, which was quite disappointing. The breakfast was decent, but I think there could've been more variety too.
Rooms
5.0
The room was not what I pre-booked, as it had blood stains on the carpet, and overall, the space was small with not enough room to open luggage comfortably. It felt a bit cramped, and the plugs were almost inaccessible.
Service
6.0
The staff was mostly helpful and friendly. A receptionist even assisted me with a smile when I needed hot water for my noodles during my stay. However, there was one instance where someone was rude and seemed to disappear for a while, which was quite frustrating.
Location
9.0
The location is fantastic, right in the heart of Lourdes, close to the sanctuaries, and I felt safe strolling around town even late at night.
Dining
7.0
The breakfast was a surprisingly decent selection with fresh fruit, yogurt, and various rolls. It was better than a previous hotel breakfast I had in Paris, but I still think it could've had more options.
Facilities
6.0
The facilities were okay, but nothing particularly stood out. It would have been nice to have more amenities to enjoy during my stay.
Kenny
United States,
August
2024
6.8/10
I had a mixed experience at this hotel. The location was fantastic, really close to the shrine, and the staff were genuinely friendly and helpful. However, my room had a defective lock that made me feel uneasy, and the breakfast could use some improvement. Overall, it has its pros and cons, making it a decent choice but with room for improvement.
Rooms
6.0
The room I stayed in was spacious and generally comfortable, but the faulty lock was quite concerning.
Service
9.0
The staff was very friendly; one of the receptionists went out of her way to help me with hot water for my noodles.
Location
8.0
The hotel is perfectly located for those wanting to visit the shrine, just a short walk away, although it is on a steep hill.
Dining
5.0
Breakfast was a letdown, consisting mainly of a simple roll and fruit, lacking variety.
Facilities
6.0
The hotel had basic amenities, but nothing impressive stood out.
Tommy
United States,
June
2024
8.2/10
The hotel is in an excellent location, just a short walk from the Sanctuary, making it perfect for my visit. I found the rooms to be very clean and safe, but my initial room had a safety concern that required me to move. The staff was incredibly helpful and accommodating, which really enhanced my stay. The breakfast was decent, but nothing extraordinary. Overall, the hotel offers good value for money despite a couple of drawbacks.
Rooms
7.0
The rooms were very clean and safe, away from the crowds. However, my first room had a security issue that led me to ask for a move.
Service
10.0
The staff were beyond the call of duty, always helpful and gracious throughout my stay.
Location
10.0
The location is really excellent, just a five-minute walk to the Sanctuary and many shops nearby. I felt safe strolling around even late at night.
Dining
7.0
The breakfast offered a decent selection, surprisingly better than some I’ve had in Paris, but still nothing to rave about.
Facilities
7.0
The overall facilities were adequate but nothing particularly special.
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